Data Protection

Legal framework

We process your data in accordance with the European General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other applicable data protection laws. Our policies and procedures are designed to ensure compliance with these regulations.

Personal data

Personal data refers to any information that can identify you as an individual. We may collect the following types of personal data:

• Contact information (name, email address, phone number, postal address)
• Account information (username, password)
• Payment information (credit card details, billing address)
• Profile information (preferences, interests)
• Communication data (messages, feedback)

Technical data

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Date and time of access
• Websites from which you access our site
• Pages you visit on our website

Providing our services

We use your data to provide the services you have requested, including processing orders, managing your account, and responding to your inquiries. The legal basis for this processing is the performance of our contract with you.

Improving our website and services

We analyze usage data to understand how our website is used and to improve its functionality and user experience. The legal basis for this processing is our legitimate interest in maintaining and enhancing our services.

Marketing communications

With your consent, we may send you marketing communications about our products and services. You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

Compliance with legal obligations

We may process your data to comply with legal obligations, such as tax requirements or in response to legal proceedings.

Service providers

We may share your data with third-party service providers who perform services on our behalf, such as payment processing, hosting, and customer support. These providers are contractually obligated to process data only according to our instructions and to maintain appropriate security measures.

Legal requirements

We may disclose your data if required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.

International transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.

Right to access

You have the right to request a copy of the personal data we hold about you.

Right to rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to erasure

In certain circumstances, you have the right to request that we delete your personal data.

Right to restriction of processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

Right to data portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.